CEO FORUM | Executive Attendees

On knowledge management and IT:

“I can go to Cairo and put my debit card in the ATM and it shows me how much money I have, but I can’t go across town and access my health record.”

On population health management:

“Our organization is using our workforce as a learning lab for population health management. We’ve talked about it for 15 years, and we’re doing it now. This is coming, so we want to have some experience.”

On direct contracting with employers:

“We made a presentation to the school board for lowering costs of care by sending all of their employees to our organization. We wrapped our proposal around an employee wellness program. In the past, they have not been willing to restrict choice. This time around, they were open like they have never been before.”

On creating organizational focus:

“It’s important not to let the urgent crowd out the important. You can spend all day and all night putting out fires if you let yourself be a firefighter.”

About Alfred Stubblefield:

After 27 years of service and leadership, June 1, 2012 marked Al Stubblefield’s transition to president of Baptist Leadership Group (BLG), the patient experience consulting practice owned by the nationally renowned Baptist Health Care. He also retains the title of president emeritus of Baptist Health Care. In his new role, Mr. Stubblefield shares his experiences taking Baptist from single-digit patient satisfaction scores to winning the Malcolm Baldrige Award, and what it takes to create and sustain Leadership Courage and Workforce Trust, with partner hospitals and health systems across the country. He leads BLG’s team of experts as they coach and teach partners how to develop a high performing, patient-centered culture where you reach your goals and sustain your outcomes, regardless of the challenges of our constantly evolving industry. Prior to this role, Mr. Stubblefield served as president and ceo of Baptist Health Care from 1999 – 2012, leading Northwest Florida’s largest health system and pioneer of service and performance excellence in healthcare.